Minor Discoloration scuffing on outer material/heels due to wear*No Box Unless Specified*Returns Must Be Requested Using the Ebay System*Guaranteed Fast Shipping: All Items Shipped Same Day or Next Business Day*All Shoes Are Used and Not our Personal Shoes, So We Can't Specify exactly how many times the shoes have been worn.*If they are used shoes there is possible cosmetic imperfections such as: color variations, scuffs, stains, dirt, nicks, heel wear, and general heel wear from wear over time.*We do test and inspect closely for flaws in the shoes.However, it is possible to overlook or when the shoes get worn unforeseen Issues do occur.*Any major flaws we try are very best to describe and point out in the description and photos.*If there's any Issues or questions about an Item.I reply very quickly and try to resolve any issue with your purchase.*I try my very best to deliver the best product service to all My buyers.*Shoe trees or inserts are for display onlyMinor discoloration scuffing to outer material/ heels due to wear. * No Box Unless Specified * Returns Must Be Requested Using the Ebay System * Guaranteed Fast Shipping: All Items Shipped Same Day or Next Business Day * All Shoes Are Used and Not our Personal Shoes, So We Can't Specify exactly how many times the shoes have been worn. * If they are used shoes there is possible cosmetic imperfections such as: color variations, scuffs, stains, dirt, nicks, heel wear, and general heel